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Pros And Cons For Using A Mortgage Broker?

  • Writer: James Bailey
    James Bailey
  • Jun 27
  • 3 min read

Updated: Jun 28

Over 70% of home buyers in Australia use a mortgage broker to help them navigate the options to find the solution that suits their goal.


A mortgage broker is a licensed professional who acts as an intermediary between you (the borrower) and a range of banks and other lenders.


Their primary role is to help you find a suitable home loan for your circumstances. Think of them as a matchmaker for your mortgage needs. They assess your financial situation, compare loans from multiple lenders on their panel, and then manage the application process on your behalf.


What Does a Mortgage Broker Do?


A good mortgage broker will guide you through the entire home loan journey:


  1. Initial Consultation & Assessment: They'll meet with you to understand your financial situation, goals, and needs. This includes your income, expenses, savings, credit history, and what type of property you want to buy.


  2. Calculate Borrowing Capacity: They determine how much you can realistically borrow from different lenders.


  3. Compare Loan Products: This is their key value. Instead of you going to each bank individually, the broker uses their software to compare dozens or even hundreds of loan products from their panel of lenders (which can include major banks, smaller banks, credit unions, and specialist lenders).


  4. Recommend a Solution: Based on the comparison, they will recommend one or more loan products that are a good fit for you, explaining the interest rates, fees, and features of each.


  5. Manage the Application: Once you choose a loan, the broker will handle all the paperwork and submit the application to the lender for you.


  6. Liaise with All Parties: They act as the central point of contact, communicating with the lender, your conveyancer/solicitor, and the real estate agent to ensure the process runs smoothly.


  7. Guide You to Settlement: They help you through to the final stage where the loan is approved, documents are signed, and the property officially becomes yours.


  8. Post-Settlement Support: Many brokers will continue to be a point of contact after your loan has settled, helping with any future needs like refinancing.



Why Use a Mortgage Broker? (Pros)


  • Choice & Access: They typically have access to a wide panel of lenders, giving you more options than if you just walked into your local bank branch.


  • Expertise & Guidance: The lending landscape is complex. Brokers understand the different lender policies and can guide you to a lender that suits your specific situation (e.g., if you're self-employed, have a small deposit, or a complex income structure).


  • No Direct Cost to You: In most cases, you do not pay the broker for their service. They are paid a commission by the lender after your loan settles.


  • Convenience & Time-Saving: They do the legwork for you - researching loans, managing paperwork, and chasing up the banks. This can save you a huge amount of time and stress.


  • Bargaining Power: Because they submit a high volume of loans, brokers sometimes have access to special deals or can negotiate a better interest rate on your behalf.


Potential Downsides (What to Watch Out For)


  • Limited Lender Panel: Not all brokers have access to every lender. It's important to ask a broker how many lenders are on their panel.


  • Potential for Bias: While heavily regulated, the commission-based payment structure could theoretically lead a broker to favour a lender that pays them more. However, the Best Interests Duty (BID) legally requires brokers to act in your best interests and prioritise your needs over their own.


  • Variable Quality: Like any profession, the quality of brokers varies. A great broker is a huge asset!



How Do Mortgage Brokers Get Paid?


This is a crucial point to understand. The lender pays the broker, not you. The payment is typically structured in two parts:


  1. Upfront Commission: A one-off payment from the lender once your loan settles.


  2. Trail Commission: A smaller, ongoing annual payment for as long as you keep the loan with that lender.


The Best Interests Duty (BID) is a legal obligation introduced in 2021 that ensures brokers must recommend a loan that is suitable and in your best interests, not the one that pays them the highest commission. They must be transparent about their commissions.



 
 
 

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